{"id":27652,"date":"2024-08-28T10:08:11","date_gmt":"2024-08-28T10:08:11","guid":{"rendered":"https:\/\/www.inprogroup.net\/?page_id=27652"},"modified":"2024-12-20T13:25:18","modified_gmt":"2024-12-20T13:25:18","slug":"customer-service-installers","status":"publish","type":"page","link":"https:\/\/www.inprord.com\/en\/customer-service-installers\/","title":{"rendered":"Customer Service: Installers"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Cabecera” module_class=”pagina__cabecera” _builder_version=”4.27.0″ background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2024\/10\/servicio-de-atencion-al-cliente-inprord.png” locked=”off” global_colors_info=”{}”][et_pb_row admin_label=”Fila Cabecera” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n

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Customer Service: Installers<\/h1>\n

For installers:<\/strong> We are at your disposal to answer questions, doubts or suggestions.
<\/span><\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__sat_formulario” _builder_version=”4.16″ custom_margin=”100px||50px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_color=”rgba(76,72,50,0.11)” background_enable_image=”off” max_width=”1200px” custom_margin=”||40px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”|0px||0px|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/instaladores_soporte.jpeg” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”75px|75px|75px|75px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#000000″ text_font_size=”23px” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”|700|||||||” header_3_text_color=”#257e81″ header_3_line_height=”1.5em” max_width=”400px” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

IF YOU ARE AN INSTALLER<\/h3>\n

CONTACT YOUR USUAL DISTRIBUTOR TO REQUEST YOUR EXCHANGE \/ RETURN OR REPAIR<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcyIn19@” button_text=”ENTER HERE” _builder_version=”4.16″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#257e81″ button_border_width=”2px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||divi||400″ custom_padding=”15px|30px|18px|30px|false|true” custom_padding_tablet=”10px|20px|12px|20px|false|true” custom_padding_phone=”8px||10px||false|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”14px” button_text_size_phone=”” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_color__hover=”#000724″ button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” custom_padding__hover=”|45px|||false|false” custom_padding__hover_enabled=”on|desktop” button_border_color__hover=”RGBA(0,0,0,0)” button_border_color__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.0″ background_color=”rgba(76,72,50,0.11)” background_enable_image=”off” max_width=”1200px” custom_margin=”||60px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”|0px||0px|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”75px|50px|75px|75px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#000000″ text_font_size=”23px” text_line_height=”1.5em” header_font=”||||||||” header_text_color=”#257e81″ header_3_font=”|700|||||||” header_3_text_color=”#257e81″ header_3_line_height=”1.5em” max_width=”400px” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

PRODUCT VIDEOTUTORIALS<\/h3>\n

Do you need support for the installation or operation of any of our equipment? Do you have a breakdown?<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.inprord.com\/en\/after-sales-product-videos\/” button_text=”WATCH VIDEOS” _builder_version=”4.27.0″ custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#257e81″ button_border_width=”2px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||divi||400″ custom_padding=”15px|30px|18px|30px|false|true” custom_padding_tablet=”10px|20px|12px|20px|false|true” custom_padding_phone=”8px||10px||false|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”14px” button_text_size_phone=”” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_color__hover=”#000724″ button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” custom_padding__hover=”|45px|||false|false” custom_padding__hover_enabled=”on|desktop” button_border_color__hover=”RGBA(0,0,0,0)” button_border_color__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ background_enable_color=”off” background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2024\/08\/VIDEOTUTORIALES-INGLES.jpg” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__verde” _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.16″ min_height=”300px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/imagen-sat-calidad.jpeg” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”seccion-verde__columna” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text module_class=”seccion-verde__columna” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

INPRO is committed to the quality of the products it manufactures to guarantee the maximum satisfaction of our customers.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/11\/POLI\u0301TICA-SGC-EN.pdf” url_new_window=”on” button_text=”DOWNLOAD POLICY QUALITY MANAGEMENT SYSTEM” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__inpro” _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”40px||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_css_main_element=”padding-bottom: 15px;” global_colors_info=”{}”]<\/p>\n

INPRO has a Quality Management System<\/strong> based on the UNE-EN-ISO 9001: 2015 standard<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.inprord.com\/wp-content\/uploads\/2023\/07\/17850481-BUP-INPRO-INGLES.23-26.-is-a-copy.pdf” url_new_window=”on” button_text=”DOWNLOAD CERTIFICATE ISO 9001″ _builder_version=”4.21.0″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ background_enable_image=”off” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/09\/logo-ISO9001_color-01-1.jpg” title_text=”logo-ISO9001_color-01 (1)” align=”center” module_class=”sat__logo-certificacion” _builder_version=”4.16″ background_enable_image=”off” width=”100%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__sat” _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Customer service hours for WhatsApp will be from Monday to Friday from 08:00 to 15:00<\/strong><\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” max_width=”1200px” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”|0px||0px|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/asesoramiento-te\u0301cnico.png” title_text=”asesoramiento te\u0301cnico” align=”center” module_class=”soporte__icono” _builder_version=”4.16″ max_width=”60px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_text_color=”#000064″ header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_text_color=”#267e81″ header_3_font_size=”18px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Technical Advice<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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Measurement and control of levels.<\/span> <\/div>\n

<\/p>\n

<\/p>\n
+34 658 64 49 08 – EXT 119<\/strong> <\/div>\n

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[\/et_pb_code][et_pb_code _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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Transfer Group<\/span> <\/div>\n

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<\/p>\n
+34 658 64 49 08 – EXT 114<\/strong> <\/div>\n

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[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/proyectos-ad-hoc.png” title_text=”proyectos ad-hoc” align=”center” module_class=”soporte__icono” _builder_version=”4.16″ max_width=”60px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_text_color=”#000064″ header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_text_color=”#267e81″ header_3_font_size=”18px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Are you carrying out an AD-HOC project?<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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+34 658 64 49 08<\/strong> <\/div>\n

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Customer Service: Installers For installers: We are at your disposal to answer questions, doubts or suggestions. IF YOU ARE AN INSTALLER CONTACT YOUR USUAL DISTRIBUTOR TO REQUEST YOUR EXCHANGE \/ RETURN OR REPAIRPRODUCT VIDEOTUTORIALS Do you need support for the installation or operation of any of our equipment? Do you have a breakdown?INPRO is committed […]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-27652","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages\/27652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/comments?post=27652"}],"version-history":[{"count":10,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages\/27652\/revisions"}],"predecessor-version":[{"id":30947,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages\/27652\/revisions\/30947"}],"wp:attachment":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/media?parent=27652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}