{"id":5794,"date":"2021-09-20T02:54:09","date_gmt":"2021-09-20T02:54:09","guid":{"rendered":"https:\/\/www.inprogroup.net\/soporte\/"},"modified":"2024-10-01T11:30:00","modified_gmt":"2024-10-01T11:30:00","slug":"support","status":"publish","type":"page","link":"https:\/\/www.inprord.com\/en\/support\/","title":{"rendered":"CUSTOMER SERVICE"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Cabecera” module_class=”pagina__cabecera” _builder_version=”4.27.0″ background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2024\/10\/servicio-de-atencion-al-cliente-inprord.png” hover_enabled=”0″ locked=”off” global_colors_info=”{}” title_text=”servicio de atenci\u00f3n al cliente inprord” sticky_enabled=”0″][et_pb_row admin_label=”Fila Cabecera” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

\n

Customer Service<\/h1>\n

We are at your disposal to answer questions, doubts or suggestions.<\/span><\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__sat_formulario” _builder_version=”4.16″ custom_margin=”100px||50px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_color=”rgba(76,72,50,0.11)” background_enable_image=”off” max_width=”1200px” custom_margin=”||60px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”|0px||0px|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”75px|50px|75px|75px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#000000″ text_font_size=”23px” text_line_height=”1.5em” header_font=”||||||||” header_text_color=”#257e81″ header_3_font=”|700|||||||” header_3_text_color=”#257e81″ header_3_line_height=”1.5em” max_width=”400px” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

DISTRIBUTORS AREA<\/h3>\n

DO YOU WANT TO MAKE AN CHANGE, RETURN OR REPAIR?<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MDcifX0=@” button_text=”ENTER HERE” _builder_version=”4.16″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#257e81″ button_border_width=”2px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||divi||400″ custom_padding=”15px|30px|18px|30px|false|true” custom_padding_tablet=”10px|20px|12px|20px|false|true” custom_padding_phone=”8px||10px||false|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”14px” button_text_size_phone=”” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_color__hover=”#000724″ button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” custom_padding__hover=”|45px|||false|false” custom_padding__hover_enabled=”on|desktop” button_border_color__hover=”RGBA(0,0,0,0)” button_border_color__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/09\/formulario_sat.jpg” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_color=”rgba(76,72,50,0.11)” background_enable_image=”off” max_width=”1200px” custom_margin=”||40px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”|0px||0px|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/instaladores_soporte.jpeg” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”75px|75px|75px|75px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#000000″ text_font_size=”23px” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”|700|||||||” header_3_text_color=”#257e81″ header_3_line_height=”1.5em” max_width=”400px” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

IF YOU ARE AN INSTALLER<\/h3>\n

CONTACT YOUR USUAL DISTRIBUTOR TO REQUEST YOUR EXCHANGE \/ RETURN OR REPAIR<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcyIn19@” button_text=”ENTER HERE” _builder_version=”4.16″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#257e81″ button_border_width=”2px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||divi||400″ custom_padding=”15px|30px|18px|30px|false|true” custom_padding_tablet=”10px|20px|12px|20px|false|true” custom_padding_phone=”8px||10px||false|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”14px” button_text_size_phone=”” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_color__hover=”#000724″ button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” custom_padding__hover=”|45px|||false|false” custom_padding__hover_enabled=”on|desktop” button_border_color__hover=”RGBA(0,0,0,0)” button_border_color__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__verde” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.16″ min_height=”300px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_image=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/imagen-sat-calidad.jpeg” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”seccion-verde__columna” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text module_class=”seccion-verde__columna” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

INPRO is committed to the quality of the products it manufactures to guarantee the maximum satisfaction of our customers.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/11\/POLI\u0301TICA-SGC-EN.pdf” url_new_window=”on” button_text=”DOWNLOAD POLICY QUALITY MANAGEMENT SYSTEM” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__inpro” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”40px||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_css_main_element=”padding-bottom: 15px;” global_colors_info=”{}”]<\/p>\n

INPRO has a Quality Management System<\/strong> based on the UNE-EN-ISO 9001: 2015 standard<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.inprord.com\/wp-content\/uploads\/2023\/07\/17850481-BUP-INPRO-INGLES.23-26.-is-a-copy.pdf” url_new_window=”on” button_text=”DOWNLOAD CERTIFICATE ISO 9001″ _builder_version=”4.21.0″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ background_enable_image=”off” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/09\/logo-ISO9001_color-01-1.jpg” title_text=”logo-ISO9001_color-01 (1)” align=”center” module_class=”sat__logo-certificacion” _builder_version=”4.16″ background_enable_image=”off” width=”100%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”seccion__sat” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Customer service hours for WhatsApp will be from Monday to Friday from 08:00 to 15:00<\/strong><\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” max_width=”1200px” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”|0px||0px|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/asesoramiento-te\u0301cnico.png” title_text=”asesoramiento te\u0301cnico” align=”center” module_class=”soporte__icono” _builder_version=”4.16″ max_width=”60px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_text_color=”#000064″ header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_text_color=”#267e81″ header_3_font_size=”18px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Technical Advice<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.24.3″ global_colors_info=”{}”]<\/p>\n

<\/p>\n
Measurement and control of levels.<\/span> <\/div>\n

<\/p>\n

<\/p>\n
+34 658 64 49 08 – EXT 119<\/strong> <\/div>\n

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[\/et_pb_code][et_pb_code _builder_version=”4.24.3″ global_colors_info=”{}”]<\/p>\n

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Transfer Group<\/span> <\/div>\n

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<\/p>\n
+34 658 64 49 08 – EXT 114<\/strong> <\/div>\n

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[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_color=”off” background_enable_image=”off” background_blend=”soft-light” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/proyectos-ad-hoc.png” title_text=”proyectos ad-hoc” align=”center” module_class=”soporte__icono” _builder_version=”4.16″ max_width=”60px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_text_color=”#000064″ header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_text_color=”#267e81″ header_3_font_size=”18px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Are you carrying out an AD-HOC project?<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.24.3″ global_colors_info=”{}”]<\/p>\n

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+34 658 64 49 08<\/strong> <\/div>\n

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class=”icono__wasap alignnone wp-image-3179″ src=”https:\/\/www.inprord.com\/wp-content\/uploads\/2021\/10\/Whatsapp-Logo-PNG.png” alt=”” width=”30″ height=”30″\/> <\/a> <\/div>\n

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Customer Service We are at your disposal to answer questions, doubts or suggestions. DISTRIBUTORS AREA DO YOU WANT TO MAKE AN CHANGE, RETURN OR REPAIR?IF YOU ARE AN INSTALLER CONTACT YOUR USUAL DISTRIBUTOR TO REQUEST YOUR EXCHANGE \/ RETURN OR REPAIRINPRO is committed to the quality of the products it manufactures to guarantee the maximum […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5794","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages\/5794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/comments?post=5794"}],"version-history":[{"count":38,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages\/5794\/revisions"}],"predecessor-version":[{"id":28546,"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/pages\/5794\/revisions\/28546"}],"wp:attachment":[{"href":"https:\/\/www.inprord.com\/en\/wp-json\/wp\/v2\/media?parent=5794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}